Operational Knowledge Hub

Practical resources for operators who runbulk haulage & construction logistics.

No generic supply-chain theory. Every guide, checklist, and calculator addresses the real-world friction of dispatching tippers, managing subcontractors, capturing dockets, and billing through Xero.

In-Depth Operational Guides

Comprehensive manuals for bulk fleet workflows
Operational Guide

Bulk Haulage Operations Guide

The complete operational manual for running heavy haulage — rate structures, subcontractor coordination, digital dockets, and the job-to-invoice journey.

  • Job lifecycle: create, rate, assign, track, POD, invoice
  • Rate structures: per-tonne, per-load, hourly, and minimums
  • Managing owned fleets alongside subcontracted capacity
Subcontractor Guide

Subcontractor Management Guide

How to manage external haulage subbies without losing dispatch control — from rate agreements to live job delegation and automated RCTIs.

  • Why WhatsApp group dispatch breaks down at scale
  • Managing separate client charge rates and subbie pay rates
  • Self-service portal access vs administrative double handling
Delivery Evidence

Digital Dockets & Proof of Delivery

Why physical paper dockets delay hundreds of thousands in monthly cash flow, and how mobile photo capture unlocks same-week invoicing.

  • What a docket records and why it matters for client billing
  • Offline mobile photo capture in deep quarry pits
  • Direct linking of dockets to live Xero invoice lines
Safety & Compliance

Heavy Vehicle Compliance Guide

Essential compliance practices for heavy tippers — Chain of Responsibility (CoR) records, driver induction tracking, and break management.

  • Practical implementation of Chain of Responsibility
  • Driver licence, medical, and induction expiry tracking
  • Immutable, timestamped dispatch and break audit trails
Procurement

Haulage Software Buyer's Guide

How to evaluate transport management systems without buying the wrong software — essential questions, demo scripts, and vendor traps.

  • Critical questions to ask every software vendor
  • Spotting generic parcel software disguised as bulk TMS
  • Evaluating subcontractor licensing and onboarding costs

Operational Checklists

Standard operating procedures and procurement audits
Checklist

TMS Software Requirements Checklist

40 specific, verifiable questions to ask before signing any transport software agreement. Each question has a clear operational pass/fail test.

Best For:Operations managers shortlisting TMS options and conducting vendor demos.
Checklist

Fleet Implementation Checklist

Step-by-step setup checklist covering spreadsheet data preparation, rate card testing, driver app installation, and parallel run go-live.

Best For:Fleet owners and dispatch managers migrating to a new digital system.
Checklist

Subcontractor Onboarding Checklist

What to collect and verify before assigning your first job to a new subcontractor — insurances, rate schedules, portal setup, and safety compliance.

Best For:Operators expanding their regular external haulage network.

Calculators & Practical Tools

Estimate ROI, administrative hours, and rate card formats
Interactive Tool

Haulage Software ROI Calculator

Model the exact financial return of automating dispatch, eliminating paper docket delays, and speeding up your weekly Xero billing cycle.

Interactive Tool

Admin Cost & Leakage Calculator

Calculate what manual administration, phone tag, and spreadsheet reconciliation are costing your haulage business every month.

Template

Bulk Haulage Rate Card Template

A structured Excel/Sheets template for organizing complex per-tonne, per-m3, hourly, and per-load pricing matrices across clients.

See the Live Workflow

Ready to see HaulageOps in action?

Book a 20-minute operational walkthrough. We'll show you live dispatch, driver offline docket capture, and automated Xero invoicing.