HaulageOps Implementation Checklist
Owner tags: Admin/Owner = business owner or office lead · HaulageOps Team = your implementation contact · Driver/Fleet = driver lead or fleet manager
Account Setup & Data Preparation
Primary: Admin/Owner + HaulageOps Team
Account created and admin login shared — your HaulageOps environment is provisioned
Client list prepared — company name, ABN, billing contact, email for all active clients
Driver list prepared — full name, licence number, licence expiry, medical expiry, phone number
Truck/fleet list prepared — registration, make/model, type (tipper, semi, etc.), GVM, registration expiry
Supplier/quarry list prepared — name, address, contact for material suppliers you use regularly
Subcontractor list prepared — company name, ABN, insurance expiry, driver and truck details
Data imported into HaulageOps — clients, drivers, fleet, suppliers and subcontractors loaded
Rate Cards & Billing Configuration
Primary: Admin/Owner + HaulageOps Team
Rate card for each client prepared — rate type (per tonne/load/hour), rate amount, any variations by material or site
Rate cards configured in system — linked to each client record and verified against your current schedules
Xero account ready — Xero account admin access available for OAuth2 connection
Xero integration connected — OAuth2 authenticated, account codes and contacts mapped
Test invoice reviewed — dummy invoice created and verified in Xero before going live
Admin & Dispatcher Training
Primary: Admin/Owner + HaulageOps Team
Admin portal training session completed — job creation, dispatch view, docket management, reporting
Admin team can create and dispatch a job independently — verified in a practice run
Admin team can generate and review an invoice — from dockets to invoice to Xero, end-to-end
Subcontractor portal walkthrough completed — how subs receive jobs, submit dockets, see their allocations
Driver App Rollout
Primary: Driver/Fleet Lead + HaulageOps Team
All drivers have smartphones capable of running the app — iOS 14+ or Android 10+
Driver app download links distributed to all drivers
Driver training session completed — accepting jobs, completing dockets, photographing weighbridge, logging breaks
Each driver has completed a test run — accepted a test job, entered a docket, uploaded a photo
Test dockets verified in admin portal — confirm driver submissions are appearing correctly
Go-Live Preparation
Primary: Admin/Owner
Go-live date confirmed — agreed with HaulageOps team and communicated to drivers and admin
Subcontractors notified — subs who receive jobs through you are aware of the new system
Old system freeze date set — final date for entering data into spreadsheets or old system
Go-live support confirmed — HaulageOps account manager available during first week of live operations
Go-Live & First Invoice Cycle
Primary: Admin/Owner + HaulageOps Team
First live jobs dispatched through HaulageOps — real jobs, real clients, real dockets
Dockets reviewed daily for the first week — confirm completeness and accuracy before invoice run
First invoice run completed — invoices generated, reviewed and pushed to Xero
Invoices verified in Xero — correct line items, account codes, client contacts
30-day check-in scheduled — review of how the system is working and any config adjustments