Checklist · Implementation

HaulageOps Implementation Checklist

Everything your team needs to complete before go-live — week by week, with owner tags for who's responsible for each item.

Owner tags: Admin/Owner = business owner or office lead · HaulageOps Team = your implementation contact · Driver/Fleet = driver lead or fleet manager

Week 1

Account Setup & Data Preparation

Primary: Admin/Owner + HaulageOps Team

HaulageOps Team

Account created and admin login shared — your HaulageOps environment is provisioned

Admin/Owner

Client list prepared — company name, ABN, billing contact, email for all active clients

Admin/Owner

Driver list prepared — full name, licence number, licence expiry, medical expiry, phone number

Admin/Owner

Truck/fleet list prepared — registration, make/model, type (tipper, semi, etc.), GVM, registration expiry

Admin/Owner

Supplier/quarry list prepared — name, address, contact for material suppliers you use regularly

Admin/Owner

Subcontractor list prepared — company name, ABN, insurance expiry, driver and truck details

HaulageOps Team

Data imported into HaulageOps — clients, drivers, fleet, suppliers and subcontractors loaded

Week 1–2

Rate Cards & Billing Configuration

Primary: Admin/Owner + HaulageOps Team

Admin/Owner

Rate card for each client prepared — rate type (per tonne/load/hour), rate amount, any variations by material or site

HaulageOps Team

Rate cards configured in system — linked to each client record and verified against your current schedules

Admin/Owner

Xero account ready — Xero account admin access available for OAuth2 connection

HaulageOps Team

Xero integration connected — OAuth2 authenticated, account codes and contacts mapped

Admin/Owner

Test invoice reviewed — dummy invoice created and verified in Xero before going live

Week 2

Admin & Dispatcher Training

Primary: Admin/Owner + HaulageOps Team

HaulageOps Team

Admin portal training session completed — job creation, dispatch view, docket management, reporting

Admin/Owner

Admin team can create and dispatch a job independently — verified in a practice run

Admin/Owner

Admin team can generate and review an invoice — from dockets to invoice to Xero, end-to-end

HaulageOps Team

Subcontractor portal walkthrough completed — how subs receive jobs, submit dockets, see their allocations

Week 2–3

Driver App Rollout

Primary: Driver/Fleet Lead + HaulageOps Team

Driver/Fleet

All drivers have smartphones capable of running the app — iOS 14+ or Android 10+

HaulageOps Team

Driver app download links distributed to all drivers

HaulageOps Team

Driver training session completed — accepting jobs, completing dockets, photographing weighbridge, logging breaks

Driver/Fleet

Each driver has completed a test run — accepted a test job, entered a docket, uploaded a photo

Admin/Owner

Test dockets verified in admin portal — confirm driver submissions are appearing correctly

Week 3

Go-Live Preparation

Primary: Admin/Owner

Admin/Owner

Go-live date confirmed — agreed with HaulageOps team and communicated to drivers and admin

Admin/Owner

Subcontractors notified — subs who receive jobs through you are aware of the new system

Admin/Owner

Old system freeze date set — final date for entering data into spreadsheets or old system

HaulageOps Team

Go-live support confirmed — HaulageOps account manager available during first week of live operations

Week 3–4

Go-Live & First Invoice Cycle

Primary: Admin/Owner + HaulageOps Team

Admin/Owner

First live jobs dispatched through HaulageOps — real jobs, real clients, real dockets

Admin/Owner

Dockets reviewed daily for the first week — confirm completeness and accuracy before invoice run

Admin/Owner

First invoice run completed — invoices generated, reviewed and pushed to Xero

Admin/Owner

Invoices verified in Xero — correct line items, account codes, client contacts

HaulageOps Team

30-day check-in scheduled — review of how the system is working and any config adjustments

Ready to start your implementation?

Book a demo and we'll walk through the full implementation timeline for your fleet size.